- By Camila Ante
This is a very recurring question among users who use this tool: how can I recover a Fan Page? The first thing I recommend is to be patient, there are many similar requests due to the number of people who use it. It may seem all lost but the reality is that if you have several important data you can recover it.
But before starting with several tips for recovery, let's review what a Fan Page is. Unlike a common profile on Facebook, these are special pages created for a purpose, a company or a character as a means of communication with fans.
Fan Pages are spaces within Facebook that bring together groups of people who follow certain causes or companies. Using this tool you can advertise in the best way and segment your followers easily to create incredible sales campaigns.
If you lost your Fan Page or do not remember the data, do not panic, today I will leave you here several tips to recover it.
Lost or stolen fan pages
Fan Pages are a means of monetization, for this reason many people take on the task of stealing them for profit. Other times, users simply lose access for different reasons. If that's your case, you can do the following:
- You can enter this link: https://www.facebook.com/business/help, then click on what you need and complete the information they request.
- After filling in the fields that Facebook requests, you will be sent to a chat with an executive of the social network. Remember what I told you at the beginning, you must be patient, because there are many similar requests and the platform takes time to answer.
- There you will be able to explain your problem and it is most likely that several documents will be requested to verify that you really are the owner of that Fan Page.
Documents that Facebook can request to verify your account:
- Name and link of the page
- Administrator name
- Link to your profile to be added as an administrator
- Your email
- Name of the person who appears as the administrator of the Fan Page
- Relationship with the current administrator (theft, contract cancellation or loss of access to the profile)
- Letters or legal documents that validate business ownership
- Identity documents
There is another option to recover your accounts through this link: https://www.facebook.com/help/contact/634636770043106, here you can do the following:
- Press where it says "I have found content that I consider violates my trademark", then click on "continue with the complaint of trademarks".
- Select the option you consider necessary and complete the form that Facebook will ask you to do. After sending it, Facebook will take a few days to give you solutions to your problem to recover your account.
Fan Page without administrator
There are some that are created alone and appear as "Unofficial Page", and this is because they are born by the interest of other users for that brand or business. If this is your case and you want to be the owner of that page, I recommend the following:
- Locate the page and click on "This business is yours." You can merge it with a Fan Page that you are already managing, claiming it by phone or sending your documents as I explained previously.
- Complete the forms that are requested and wait for the approval and verification of the Facebook support team.
Keep in mind that by claiming the verification of your Fan Page you will be able to avoid any type of confusion or inconvenience that involves your business or brand and you will increase all the chances of being found by your users. Another important point: Don't leave your account with just one administrator! In this way you will avoid many problems when recovering your page.
